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WELCOME
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Here is where you can extend a warm welcome to all your visitors, guests and even passers-by.
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Giving them all the relevant information they will require to make their stay or visit as relaxing, enjoyable and interesting as possible.
Here we have put together a collection of many different options to show all the many different options which are available to you and your visitors.
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The Highlands
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Restaurant Header
"Please have a look at our menu's"
Lounge Menu
Click menu to place order
Lounge Menu
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Breakfast Menu
Click menu to place order
Breakfast Menu
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A La Carté Menu
Click menu to place order
A La Carte Menu
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Restaurant Header
RESTAURANT
You'll find a range of menu options to choose from whether you wish to dine in your room, dine in our restaurant or have a simple snack within our relaxing lounge area.
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Choose from a selection of dishes from the All Day Menu, Chef's Daily Specials or sample some traditional dishes from our Taste of Scotland Menu.
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Cooking times may vary depending on your choice of dish. Staff are familiar with the various wines on offer and can advise on the perfect wine to accompany your chosen dishes.
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During busy times within the hotel it would be advisable to pre-book your requested dining time to ensure availability.
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The Afton Restaurant is open from 7am - 9pm and serve a wide selection of dishes to suit all tastes.
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Light bites, morning and afternoon tea or coffee can also be obtained from The Afton Restaurant and Lounge.
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Should guests have any particular requirements or dietary requests please do not hesitate to contact a member of staff who will be happy to accommodate your needs wherever possible.
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Have a mouthwatering look through our menu's by clicking on any of the restaurant images below.
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Meetings Header
MEETINGS & CONFERENCE FACILITIES
A meeting of minds or an unforgettable occasion?
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We have the perfect events space to suit your needs. With a choice of fabulous menus and drinks packages, make your event a unique, extraordinary and VIP experience for you and your guests.
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The hotel can cater for all types of events from 1-1 interview to large conferences and events for up to 220 guests.
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We'd love to give you a tour of our facilities and show you all the ways you can make your next meeting or event a roaring success. Just stop by reception.
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NEWSPAPERS
Daily and Sunday newspapers can be arranged by contacting reception. Your newspaper will be delivered to your room by 7.30am each day.
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BUSINESS SERVICES
Photocopying and Facsimile services are available on request from reception.
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Charges:
Photocopying - 20p per copy.
Fax - 50p per page.
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COMPANY ACCOUNTS
Accounts can be forwarded to your company for payment only if arrangements have been made in advance and the hotel has agreed a credit facility with your company.
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Details of how this can be arranged are available from reception on Ext 0
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Click any image below to book Conference Room
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Meetings Header
"If you are looking for a relaxing day in the pool, or pamper yourself with one of our treatments, have a look at our menu and just click to book."
Just Relax...
Click any image below to book a Spa Treatment
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Spa Header
RENEW YOUR SENSE OF INNER CALM
AN UNFORGETTABLE SPA EXPERIENCE
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The award winning Spa provides a perfect blend of tranquillity, combining the natural balance of heat, water and the precious gift of time. Our Holistic Spa Therapists will be sure to take you on a journey that will encapsulate you from start to finish.
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The Spa at Lochside
The Spa at the Loch House Hotel is worth a visit. Immense yourself completely in our exceptional Thermal Suite, spend time in our luxurious Relaxation Room or indulge in one of our bespoke ESPA treatments tailored to your individual needs, bringing harmony to mind, body and soul.
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Thermal Suite Experience
Our Thermal Suite Experience is complimentary to all hotel guests during the time of 7am - 9am and 7pm - 9pm: out with these times will incur a charge of £10 per person for 2 hours. Please contact the spa directly should you wish to take advantage of the facilities. The Thermal Suite may only be used by persons over the age of 16.
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LUXURIOUS FACILTIES
Relax and unwind with our different thermal facilities
· Vitality Pool
· Steam Room
· Sauna
· Relaxation Space
· Changing Facilities
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Vitality Pool
Relax in the Vitality Pool as the powerful flow of the swan neck fountain melts tension on the shoulders and neck. Contoured air loungers are gently heated to relax and re-energise.
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Steam Room
Combining the effects of warm steam and aromatic essential oils to decongest, clear the mind and purify the body.
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Sauna
A traditional wood lined sauna with extreme temperatures to stimulate the circulation and boost the immune system.
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View the Spa online
Our therapists combine traditional holistic therapies with modern day techniques and the purest natural ingredients to create truly unique treatments that deliver beautiful skin and a renewed sense of inner calm.
Bespoke treatments are also available upon request, tailored specifically to your needs. Please ask our therapists for more details.
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Suites Header
STAY WITH US
RELAX AND UNDWIND IN THE HEART OF AYRSHIRE
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If you are looking for an alternative experience, why not take a look at our luxury lodges?
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CLASSIC ROOM
CONTEMPORARY COMFORTABLE AND COSY
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Well-equipped and tastefully decorated, these rooms provide the perfect base for you to enjoy Lochside’s fabulous restaurant and spa, and everything Ayrshire has to offer.
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EXECUTIVE ROOM
SUPER KING SIZED COMFORT OVERLOOKING THE LOCH OF THE LOWES
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Relax in comfort in one of our well-appointed Executive rooms, complete with super king size bed which can be twinned if required. Decorated in a contemporary style, rooms also enjoy views over the loch and extensive landscaped gardens.
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GARDEN SUITES
SPACIOUS AND COMFORTABLE, LEAVING YOU RELAXED AND READY FOR THE DAY AHEAD
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Our Garden Suites are able to accommodate single, twin, double, triple or family arrangements. Each has a luxurious feel with a Super King size bed, sofa bed and contemporary bathroom.
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Situated within Lochside’s main hotel building, each suite has its own outdoor terrace, the perfect spot to sit back and unwind overlooking the picturesque Ayrshire countryside.
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CREOCH SUITES
A STUNNING ROOM WITH A STUNNING VIEW
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The Creoch suite combines elegant design and contemporary hues, creating a restful space to unwind. Relax while enjoying views of the Loch of the Lowes and the Afton hills from the floor-to-ceiling window.
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LOWES SUITES
ELEGANT IN DESIGN, ADD A TOUCH OF LOCHSIDE LUXURY TO YOUR STAY
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Take your stay at Lochside to the next level with this stunning suite, decorated in muted silver and gold, and dressed in sumptuous fabrics. The room features a velvet upholstered bedhead and floor-to-ceiling window overlooking the Loch of the Lowes.
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CYGNET SUITES
LUXURIOUS SUITE COMPLETE WITH ITS OWN PRIVATE BALCONY
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The epitome of elegance, the Lochside’s Cygnet Suite offers a generous sleeping and living space, with rich colours and fabrics adorning the room’s soft furnishings and super-king size bed. A separate dressing area adds additional luxury, making this exceptional suite a must do experience.
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Indulge in the ultimate bathing experience with the suite’s Jacuzzi bath complete with plasma TV and luxury toiletries – the perfect way to relax at the end of the day. The spacious bathroom also features a large walk-in shower and floor to ceiling vanity unit.
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Classic Room Header
Our classic rooms combine modern luxury with country charm
Chic and Stylish
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"WHATS IN YOUR ROOM"
Room Amenities
All rooms are supplied with
· Hospitality tray with tea and coffee
· En-suite Bathroom with Shower
· ESPA luxury toiletries
· Hair Dryer, Iron & Ironing board
· Plasma TV and Telephone
· Room Service Menu (additional charge)
· Free Wifi throughout the hotel
· Free On-Site Parking
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Exective Room Header
More spacious than our classic rooms, our executive rooms boast fantastic views over the loch o' th' Lowes and stunning Ayrshire countryside
Stylish and Contemporary
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"WHATS IN YOUR ROOM"
Room Amenities
All rooms are supplied with
· Hospitality tray with tea and coffee
· En-suite Bathroom with Shower
· ESPA luxury toiletries
· Hair Dryer, Iron & Ironing board
· Plasma TV and Telephone
· Room Service Menu (additional charge)
· Free Wifi throughout the hotel
· Free On-Site Parking
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Our Garden Suites are luxurious, spacious, and comfortable. With sliding patio doors that open up to magnificent views and gardens, the lines between the indoors and out blur
Botanical and Beautiful
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"WHATS IN YOUR ROOM"
Room Amenities
All rooms are supplied with
· Hospitality tray with tea and coffee
· En-suite Bathroom with Shower
· ESPA luxury toiletries
· Hair Dryer, Iron & Ironing board
· Plasma TV and Telephone
· Room Service Menu (additional charge)
· Free Wifi throughout the hotel
· Free On-Site Parking
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Creoch Suite Header
A stunning room with a stunning view
Luxurious and Elegant
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"WHATS IN YOUR ROOM"
Room Amenities
All rooms are supplied with
· Hospitality tray with tea and coffee
· En-suite Bathroom with Shower
· ESPA luxury toiletries
· Hair Dryer, Iron & Ironing board
· Plasma TV and Telephone
· Room Service Menu (additional charge)
· Free Wifi throughout the hotel
· Free On-Site Parking
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Lowes Suite Header
Elegant in design this room is not to be missed
Glamorous and Gorgeous
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"WHATS IN YOUR ROOM"
Room Amenities
All rooms are supplied with
· Hospitality tray with tea and coffee
· En-suite Bathroom with Shower
· ESPA luxury toiletries
· Hair Dryer, Iron & Ironing board
· Plasma TV and Telephone
· Room Service Menu (additional charge)
· Free Wifi throughout the hotel
· Free On-Site Parking
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Cygnet Suite Header
Luxurious suite complete with its own private balcony with views of the surrounding loch and countryside, featuring a jacuzzi double bath
Modern and Majestic
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"WHATS IN YOUR ROOM"
Room Amenities
All rooms are supplied with
· Hospitality tray with tea and coffee
· En-suite Bathroom with Shower
· ESPA luxury toiletries
· Hair Dryer, Iron & Ironing board
· Plasma TV and Telephone
· Room Service Menu (additional charge)
· Free Wifi throughout the hotel
· Free On-Site Parking
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Lodge Header
THERE IS NO PLACE LIKE IT!
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MAKE YOURSELF AT HOME
Our luxury lodges in the heart of Ayrshire have to be seen to be believed. Wether you are celebrating a special occassion, hosting a corporate event or simply enjoying a weekend getaway, our lodges can accommodate.
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Each lodge has an extensive living area with full kitchen and dining facilities, modern furnishings and contemporary design features, perfect for group entertaining. With your very own private terrace and hot tub overlooking the stunning countryside, you simply won't want to go home!
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The Lochside Lodges offer the best of both worlds, luxurious self-catering privacy with our restaurant, bar and spa facilities only a few steps away.
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HOW MANY DO THEY SLEEP?
Oakwood, Cedarwood and Pinewood can all accommodate a maximum of 12 guests with Birchwood Lodge sleeping 18 guests.
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WHAT'S INCLUDED?
Each Lodge has its own private hot tub. We provide all kitchen utensils and crockery, bath towels, robes and cleaning equipment.
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WANT TO KNOW MORE?
Speak with a member of our reception team Ext 0 who will be more than happy to help.
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Lodges Eternal
Lodges internal
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Need to Knows Header
ABOUT YOUR STAY
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RECEPTION
Our reception is manned from 7am - 11pm. There is a duty manager operational at the hotel from 7am - late. Our nightporters are available from 11pm - 7am.
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If you require assistance with any matters arising during your stay please contact reception where a member of staff will arrange for the duty manager to attend to your needs as soon as possible.
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Simply Click HERE to contact reception.
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RESERVATIONS
Please contact reception to enquire about reservations for future dates and more information regarding our book direct deals, bar offers and packages.
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Personal requests for specific requirements will be met wherever possible. Should the hotel not have the availability for your preferred date, we will provide information and availability for one of our sister hotels.
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Please dial Ext 0 to contact reception.
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CHECK-IN TIME
On the day of your arrival your room will be available to check in from 2pm onwards. If you arrive earlier in the day and your room is not ready, we will be happy to hold luggage for you.
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DEPARTURE / EARLY MORNING CHECKOUT
We would request that you vacate your room by 11am on the day of departure. Should you wish to extend your check-out time please contact reception who will inform you if a later time is available.
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We are more than happy to store your luggage if you require more time at the hotel. We can also collect your luggage from your room.
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If you are departing prior to 7am, please settle your bill on the evening before you depart. We offer a continental breakfast prior to 7am.
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WAKE UP CALLS
Please inform a member of our reception team if you require a wakeup call.
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MAIL SERVICE
Incoming mail received at the hotel prior to guest arrival will be passed on upon check-in. Incoming mail after arrival will be delivered to your room.
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Guests wishing to post mail from the hotel should inform reception where a member of staff will arrange this for you. Charges for outgoing mail will be charged to your room.
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CAR PARKING
There is car parking facilities for up to 150 cars. There is no charge for car parking within the hotel car park.
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CHARGING TO YOUR ROOM
If you wish to charge items to your room for the duration of your stay you must provide reception staff with an authorised credit card upon check-in.
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When charging items to your room you will be asked for your room identification card and a signature as proof of identity.
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CREDIT & DEBIT CARDS
The Lodge House Hotel and Spa accepts the following Credit and Debit Cards: Visa, Mastercard, Maestro and American Express.
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Wi-Fi
You are welcome to make use of our Wi-Fi network within your bedroom and within all public areas of the hotel at no extra charge. Please inform reception if you need further assistance with connecting.
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Please dial 000 000 0000 to contact reception and claim WiFi code.
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TELEVISION
Televisions all have Freeview and are smart TV's with on demand functionality.
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SAFE DEPOSIT
Although safety deposit boxes are not available within your room our reception team will gladly store any valuable items within the hotel safe.
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The hotel regrets that it cannot accept responsibility for loss or damage of property.
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GUEST VALUABLES
The management cannot accept responsibility for valuables.
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LOST PROPERTY
Enquiries relating to lost articles should be made through the reception Ext 0. We will make every effort to assit you in their safe return.
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FIRE & EMERGENCY EVACUATION
If you discover a fire, please operate the nearest fire alarm and adhere to the instructions below.
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If you hear the Alarm / Siren, we would ask that you proceed to evacuate the building from the nearest available exit and make your way to the nominated assembly point.
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From your room the nearest exit point can be identified from the floor map on the reverse of your bedroom door.
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FIRE ASSEMBLY POINT
Guests should exit the hotel and meet at the Front Car Park adjacent to the hotel.
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Please Note: the main enterance to the hotel should be kept clear at all times to enable access for the emergency services.
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The hotel carries out weekly fire alarms tests each Monday between the hours of 11am and 12noon.
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SECURITY
On check-in you will be supplied with a room identification card together with your key card.
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Please sensure that doors and windows are locked upon leaving your room.
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The main hotel entrance will be locked at 12 midnight or after any late night event in the hotel. A night porter will be on duty but if guests are expecting to be out of the hotel after 12 midnight guests can telephone the hotel to gain entrance.
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TEA / COFFEE TRAY
Tea and coffee making facilities are located within your room. If you should require additional items or fresh milk, please contact reception on Ext 0 where a member of staff will arrange for these to be delivered to your room.
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IRONING SERVICE
All rooms are equipped with an iron and ironing board. Should you have any issues please contact reception on Ext 0.
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BABY COTS
Cots can be obtained by contacting reception on Ext 0 at a charge of £10.00 per stay.
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HEATING & COOLING
A small supply of electrical heaters and fans are available for use from reception Ext 0, with our compliments.
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ICE
To have ice delivered to your room, please contact reception on Ext 0.
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DOCTOR
If medical assistance is required at any time during your stay, please contact reception Ext 0 or any member of staff within the hotel. Arrangements can then be made for hospital transfers or Doctor on call.
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CHURCH
There are various places of worship within the area. Details can be obtained from reception Ext 0.
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FLOWERS
We are happy to organise flowers on request. Please contact reception Ext 0 for more information.
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ANIMALS
The hotel regrets that we cannot accept any animals into the hotel other than guide dogs.
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Breakfast in your Room Header
Please complete one breakfast order per person and send form to reception by 2.30am.
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Simply fill in your name, room number, and your preferred time to be served breakfast.
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Breakfast in your room is available between 7.00am & 9.30am.
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Please note that we aim to deliver your breakfast to your room within fifteen minutes of your preferred time.
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There will be a charge of £3.00pp added to your room account for this service.
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Room Service Header
A selection of hot and cold dishes and an extensive range of beverages are available from our room service menu. This can be found at the front of the pack.
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Please telephone Reception on Ext 0 to place your order or fill in the form below.
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SPECIAL DIETARY REQUIREMENTS
If you have special dietary requirements or would like something which is not on one of our menus please do not hesitate to ask one of our servers who will inform the chef of your request.
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Our kitchen team will make every effort to create the dish you require.
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Events Header
FOR YOUR SOCIAL CALENDAR
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VALENTINES DAY
Treat your loved one to a 4 course dinner in our restaurant overlooking the Loch of Lowes.
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MOTHERS DAY
For that special lady in everyone's life, spoil your Mum to a 3 course meal.
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EASTER SUNDAY
A day out for all the family. Choice of 2 or 3 course meal served all day.
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FATHERS DAY
Enjoy a traditional 2 or 3 course Sunday lunch on our restaurant overlooking gardens and lochs.
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CHRISTMAS PARTY NIGHTS
Celebrate the festive season at one of our popular party nights. Eat, drink and be merry while dancing the night away to one of Scotland's leading live bands.
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CHRISTMAS EVE
Relax on Christmas Eve before Santa arrives. Gather all the family and exchange early seasonal greetings while enjoying the festive atmosphere.
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CHRISTMAS DAY LUNCH
A day to relax and enjoy, while our team of chefs prepare for you a superb 4 course meal. Lunch is served between 1.00pm & 4.30pm.
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BOXING DAY DINNER
Instead of a day in front of the TV have a day at Lochside. Let us spoil you after the hustle and bustle that Christmas Day brings.
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HOGMANAY DINNER
Ideal for family and friends to meet and dine in a welcoming atmosphere before going on to bring in the bells. Enjoy the hospitality and have a truly Happy New Year.
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HOGMANAY BLACK TIE BALL
An evening of first-class food, fine wines and excellent entertainment, with bagpipes piping in the New Year. The evening starts with a glass of bubbly and canape reception before a superb 6 course meal. Enjoy live music which will take you through the bells and into the New Year.
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NEW YEARS DAY
Enjoy the start of the year with your family and friends dining in the Lochside House Hotel.
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Bar Header
SIMPLY DELICIOUS
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ARCHITECTURALLY STUNNING, FEATURING A GLASS EXTERIOR AND A WRAP AROUND TERRACE
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Enjoy panoramic views of the loch and surrounding Ayrshire countryside whilst choosing from a varied menu, taking you from breakfast through to dinner. Soak up the atmosphere with a choice of formal or relaxing areas to dine in and enjoy, all with a glimpse of the countryside and the ever changing seasons.
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BARS
The bar areas at Lochside House Hotel offer guests a relaxed and informal atmosphere in which to enjoy a drink. Service times for the bar area are:
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Sunday to Saturday / 11am - 1am
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The bar areas offer a wide range of hot and cold beverages, with a full drinks menu available.
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Room service drinks can be obtained by contacting reception Ext 0 where a member of staff will arrange for the drinks to be delivered to your room.
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Guests should note that the price list and selection for room service drinks are enclosed within the room service section.
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Lunches Header
Packed lunches are available by filling out your required choice on the packed lunch form and following form instructions.
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Charges for this service will be added to your room account.
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SANDWICH COMBO - £6.95
Choice of sandwich, drink, crisps and treat.
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SALAD COMBO - £7.95
Choice of salad, drink, crisps and treat.
Any other questions please phone Reception Ext 0 where a member of staff will be able to help you.
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Contact Numbers Header
NUMBERS YOU MAY NEED
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RECEPTION
Please dial Ext 0 to contact our reception staff.
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SPA
Please dial Ext 604 to contact our Spa staff.
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EXTERNAL CALLS
Please ensure that you dial 9 before any external call is made. Calls made from your bedroom are charged direct to your room account.
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Guests should be aware that premium numbers carry high charges. Mobile call charges vary depending on network selected.
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USEFUL NUMBERS & EMERGENCY NUMBERS
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- Reception / Ext 0
- Emergency Services / (9) 999
- Local Area Dialling Code / (01290)
- Local Doctor / (01290) 421157
- Local Fire Station / (01290) 338193
- Local Police Station / (01786) 289070
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SAMPLE CHARGES FOR EXTERNAL CALLS
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- Local Off Peak / 1 minute - 25p
- Local Peak / 1 minute - 25p
- UK Off Peak / 1 minute - 25p
- UK Peak / 1 minute - 50p
- International Off Peak / 1 minute from 50p
- International Peak / 1 minute from £1.00
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Laundry Header
A laundry service can be provided for guests to the hotel. Please fill in enclosed laundry form. Charges for this service will be added to your room account.
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HOUSEKEEPING (Something missing?)
We aim to provide everything you may need within your room. However, should you require any of the following additional items:
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- Towels
- Shoe cleaning equipment
- Toiletries (including toothbrushes, sewing / shaving kits)
- Non allergenic pillows and bedding
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Please telephone reception Ext 0 where a member of staff will arrange for items to be delivered to your room.
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Treatments Header
Indulge in our powerful and highly effective signature treatments.
THE CHOICE IS YOURS...
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Hot Stone Rituals
Melt away all your tensions, bringing your mind and body back into a harmonious balance
Hot Stones
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Facials
We begin with a personal consultation and detailed skin analysis making your treatment truly tailored to your needs
Facials
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Essential Bodies
With our essential body treatments, you will restore equilibrium, peace of mind and bring deep relaxation to body and spirit
Essential Bodies
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Body Massage
From Aromatherapy to Swedish massages, Hot Stones to Reflexology, we've got a body massage to suit you
Body Massage
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Maternity
Whether you're pre or post natal, relax and unwind at Lochside, restoring your equilibrium and peace of mind
Maternity
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Hands & Feet
Our holistic hand, foot and nail treatments are a therapeutically designed to leave you feeling and looking great
Hands and Feet
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Indulge a little longer
Relax in total harmony a little longer with a few of our extra treatments
Indulge
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For The Men
Our Men’s face and body treatments are personalised to you, ensuring you experience the very best results
For Men
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